Once your order is successfully completed (subscription activated), we cannot offer a refund.
We can provide a refund under the following conditions:
A technical issue prevents us from providing the subscription.
If your subscription stops working before the annual renewal date, we will offer a replacement solution.
Replacement Guarantee:If we are unable to provide a replacement solution for your subscription, you will be eligible for a full refund.
We strive for perfection, but sometimes technical issues can arise. If your subscription isn’t working as expected, don’t worry! Just email us at support@cheapapp.store, and we will assist you right away.
Send an email to support@cheapapp.store
Provide your TickTick account email and a screenshot showing the subscription issue.
We will investigate and resolve the issue as soon as possible.
Our team usually resolves issues within a few hours. In some cases, it may take up to 24 hours, but rest assured, we prioritize customer issues.